About the Role: Quality Analyst This isn’t a typical Quality Analyst role. At CoinDCX, trust is our most valuable currency, and you are the guardian of that trust.
You won't just be "checking boxes"; you will be the bridge between our customers' expectations and our operational excellence. You will audit complex financial interactions, partner with external stakeholders to raise the bar of service, and turn raw data into actionable insights that shape our customer experience strategy.
What You’ll Do
Why This Role Matters & What’s In It For You You are the pulse of our customer sentiment. In a highly regulated and rapidly evolving industry like crypto, your work ensures that CoinDCX remains the most trusted platform in India. You’ll work closely with senior quality leadership, influence high-stakes operational decisions, and create visible impact in one of the world’s fastest-evolving industries.
Where We Work We believe the best ideas emerge when people build together. Collaboration, speed, and trust come alive when teams share the same space.
With this belief, we operate as a work-from-office organisation. This role is based out of our Mumbai office , where energy, alignment, and innovation move in real time.
Perks That Empower You
