RESPONSIBILITIES:
The position will involve but is not limited to the following areas of responsibility:
- Your role will be to partner with all the stakeholders across Puma Energy to drive end-to-end business transformation, putting efficiency at the centre of the process.
- Engage with the stakeholders to define and articulate specific requirement, ensuring a deep understanding of the operational needs and objectives.
- Applying the strong domain experience in optimizing business operations, bringing strategic alignment in Terminal Operations, Inventory, Sales, Safety, Finance, HR and Customer Management.
- You will also be responsible for developing & reporting and monitoring quality metrics of the processes
- Through the application of tools and techniques, you will identify major pain points, investigate their root causes and provide solutions that eliminate, simplify & automate the business process
- Working across critical systems such as Navision, Sphera, Salesforce (SFDC) and TMS facilitating accurate data retrieval and performance measurement.
- Analyse and resolve support tickets and communicate to users
- Support UATs with test cases. Ensure Post Go-Live Stability
Other Responsibilities:
- Prepare documents, user manuals, meeting materials and correspondence
- Perform support duties as required to meet specific business objectives
- Define and scope new digital initiatives identifying opportunities for digital transformation and enhancement of business operations.
- Knowledge of Databricks and its related UI tools like Genie
- In-depth Data analysis across all the business functions and support activities.
Requirements:
- Proven work experience as a Business/Data Analyst or similar role
- Strong hands-on knowledge on SQL
- Sound knowledge of various BI tools like Tableau, Qlikview, Power BI etc.
- Efficient communication and Analytical skills
- Strong organizational and leadership skills
- Understanding of end-to-end data BI journey
- Finance, Retail, Sales, Operation etc Domain Expertise
application link: https://trafigura.wd3.myworkdayjobs.com/Puma_Energy_Careers/job/Mumbai---Puma-Vikhroli-Office/Senior-Business-Analyst---South-Africa_R-014963
