Understand and gain expertise in the working process, guidelines, and parameters of the assigned tasks
Discuss and explain the errors and quality issues with the team and provide suggestions for improvement.
Evaluating the actuals with the standards and taking corrective actions in case of deviation.
Quality Analysts are responsible for the quality of the delivered task and the reports.
Prepare MIS/Reports.
Quality Analysis, Productivity optimization, & Coordination with the team members.
Process and Quality Improvement and giving feedback.
Good Communication Skills.
Bachelor's degree preferred.
Basic Computer skills, MS Office & Internet knowledge.
Previous experience as a BPO / Inbound / Outbound process will be an advantage.
Has hands-on experience in Tableau or Metabase
Competitive salary, Start-up Flexibility
Great working atmosphere in a comfortable office.
And an opportunity to get associated with a fast-growing VC-funded start-up.
Apply now: https://career.anaxee.com/jobs/3fa36d27-75af-44be-b1b4-370ea4b25643
