Work with leads across the company to define analytics requirements
Develop dashboards for teams across the company to support key business decisions
Define business metrics (KPIs) to measure, maintain and mature data structures
Work with Business Intelligence Analysts and Engineers to model data in a scalable way
Triage and prioritize analytics requests from across the organization
Train end-users on new reports and dashboards and tools
Required qualifications and skills
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Interest in developing your data storytelling abilities, and the ability to articulate technical information to a non-technical audience
Inherent curiosity, skepticism, and analytical follow-through - you can’t help but ask “why?” and love using data and logic to explore potential solutions
Self starting attitude with the ability to prioritize, meet deadlines, and identify opportunities with limited oversight
High proficiency in SQL and prior experience using tools such as: Postgres, BigQuery, and Excel
Experience with calculating and analyzing statistics (e.g. hypothesis testing, regressions, experimentation logic and biases, data normalization techniques)
Experience developing and documenting data models
Team player with excellent collaboration and communication skills
Experience performing the job duties described above, typically obtained in 4+ years
Background and foundational knowledge in databases and ETL process
Desired qualifications and skills
Experience on full time data analysis teams, typically obtained in 1+ years
Experience with designing self service analytics
Experience managing a modern business intelligence tool like apache Superset, Data Studio, Tableau, Good Data or PowerBI
Experience with using Salesforce and Zendesk to build reports and dashboards
Experience planning and managing projects
Python knowledge
Benefits
Competitive compensation
Community-driven culture with employee events
Generous time off
Best-in-class benefits
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
Other Information
This position will report to the Chief Experience Officer
This role is based out of our office in Bengaluru
This role requires occasional work on nights and weekends as needed
